Whom would you
classify as an agony aunt? A person who lends ears to cribs and whims of people
around- Right?
But what about
a profession whose one course of work revolves around being agony aunts? Did
you guess it? Of course it is my profession – Responsable des resources humaines
(HR). While people never leave a stone unturned in criticizing their HR’s and
their work patterns – no one ever fathoms the amount of negativity that is
handled by them. Listening patiently to all the problems, complaints and
sometimes even useless banter- is int huge handling all the mixed set of
emotions and still not loosing calm. Patience is another attribute, which we
develop over time. We are just like downloading machines- people come, vent out
their concerns, look for resolutions without trying to understand that we are
fraught in a conflict with parties of different interests (Leadership,
employees, team) and the tussle we go through to make ends meet. And what about
our agonies? Who will pay heed to them?
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